Very happy with all the hotels

No comments

Tour manager Ernest was 5 star the best!

All hotels on tour were clean and comfortable with good food and very helpful, friendly staff.

All 4 hotels were lovely and the staff were very efficient and helpful. Improvements may be suggested for Chaarya Resort where the Wifi was poor and, over all, vegetarian meal options were relatively limited.

Lovely clean hotels , great food, polite staff.
Excellent overall.

Nice hotels used throughout

beautiful, good value for money

The hotels we stayed ranged from good to excellent. The staff at each hotel were polite, friendly and welcoming. The checking in process was smooth and efficient and we were highly satisfied with the rooms chosen for us. We particularly liked the Amaya Hills Hotel and the Mount Lavinia Hotel.

All the hotels were very clean, the service was friendly,excellent and all in beautiful surroundings

The hotels selected were amazing and surpassed our expectations. Each one was very different with its own character and the locations were perfect. Standard of accomodation was excellent as was the service and the food.

All hotels had a very easy check in system, they were all clean and had a good choice of food, my favourite was Amaya Hills, the view and service was amazing and could not fault it.

Good choice of 4 star hotels

A mix of tranquillity and beautiful sights, from the balcony and terrace. We would thoroughly recommend this tour and the hotels to anyone. Anyone who complains about any aspect of the whole holiday ought to "get a life".
Brandy, our guide, deserves special mention. Throughout the whole trip, he kept everyone together and catered for everyone's needs, much to the annoyance of one couple in particular. He obviously is very experienced, loves his country and its people, and has a wealth of knowledge. He was very informative, had time for everyone and never stopped smiling. Great bloke !!!! The driver and helper were much the same, and you have to admire the way the driver handled that bus, particularly in the mountains, and on busy streets, where, sometimes, it seemed that the population wanted to turn themselves into "bonnet mascots" on his bus.
Well done to them all !!!

Each hotel was excellent, all offering a different experience in terms of environment and settings. The quality of food was good and a wide selection of food.

This tour very condensed, hard work but lovely to see so much it should be longer.

Very busy the first 3 days, i would recommend another day for the tour.

All hotels were high standard with excellent service. They also seemed to highly value Mercury guests. We were very impressed with the overall efficiency of the organisation of 'pick ups' and hotel check-ins. Also all drivers were very friendly and courteous as well as being good drivers, with comfortable vehicles, on roads that appeared chaotic at times and very busy.

The first 5 days of the tour were at an unrelenting pace, leaving at 8am and arriving at our hotel after dark so there was no time to fully relax until we arrived at the hotel near Yala National Park where we gave up the visit to the local town, so as to relax by the pool for a few hours. I personally needed to get away from the coach as we had covered a lot of miles in it.

No problems with the hotels

All very good

All hotels were good, with large clean rooms; friendly and helpful staff; and with a good choice in the buffet at breakfast and dinner sufficient to suit all tastes.

all excellent hotels

All very clean and above standard.. Extremely pleased

Really 1st class hotels throughout, the best standard of many escorted tours I have been on.

The first and last hotels on the escorted tour were the best. The Amaya lake the best and we would have liked to see more of it. The mount Lavinia second best.

All good with Amaya Lake our favourite - excellent facilities.

All hotels were excellent.

Amaya lake and Hills were fantastic hotels with excellent lacations, rooms, service and food.
Chandrika Hotel good.
The world famous Mount Lavinia Hotel had the wow factor from the outside and lobby area and excellent food

All 5 hotels used were excellent with good food and generally great service.

No comments

All very good, excellent rooms, good food, excellent service!
Very good swimming pools!!!!!

Out tour guide 'Bob' was first class

All hotels excellent as expected, service couldn’t have been better. Only issue could do with mosquito nets in bedrooms.

Very pleased with our holiday, we would definitely use Mercury Holidays again.
The guide Saman was really good and made the holiday, the driver and assistant were also good.
I wish I had done the beach extension.

Excellent quality hotels, just a shame that so much was crammed into the tour that we didn't always get a chance to fully enjoy them. We often arrived late to the hotel, just in time for evening meal, and then have to set the alarm very early for the following morning.

Overall excellent tour only comment would be length of time travelled on some excursions could include refreshment stops and more information regarding clothing and customs etc

all the hotels we stayed in were excellent, with really friendly staff and nice food

All hotels offered high standards of cleanliness, comfort & food. We loved Amaya Lake with the little lodges & Mount Lavinia was still so Colonial with exceptional cuisine.

The first 3 hotels were good but
the last one - Mount Lavinia was excellent.

All excellent, but it was a pity we always arrived early evening at most of the hotels so we could not usually explore the hotel and grounds properly

Good quality hotels in Sri Lanka

all hotels 10/10 just not a enough time spent at each hotel more like B&B short each days activity and have 3 days not 2 at each of first three hotels plus 1 night at the last hotel total 10 nights

Upgrades given 2 hotels.

All the hotels were excellent - though very little time in each to only eat and sleep whilst touring.

I thought whoever had chosen the hotels had chosen them carefully. They were a special experience.

lovely hotels

Mixed from good to excellent. Otherwise not bad at all.

Excellent holiday, many thanks. The standards are much better than might have been expected for the price.

Overall a very good package - with a beach extension. Food and rooms in all the hotels were very good. Mount Lavinia was great.

Excellent choice of hotels and restaurants, my first time away with Mercury but definitely not the last, great trip! Thank you :) The hotels were all very beautiful and of very high standards, I have no complaints as they were very clean with lovely big rooms, great staff, delicious buffets etc.

An excellent trip. The tour guide made the whole thing a wonderful experience, he went out of his way to make the trip enjoyable for everyone.

The tour was first class. Special thanks to our guide and driver.

Our guide was excellent, very knowledgeable and friendly and he made the tour very fun, polite and exciting. Our driver and helper were excellent too. I shall be booking more tours now. Amazing!

I would definitely recommend and use Mercury Holidays again.

Just returned from a beautiful holiday in Sri Lanka and The Maldives. Would like to inform you that our escorted holiday in Sri Lanka was made special by one of your guides. Sam Samarakoon. He is an asset to Mercury Holidays & his knowledge of the country is amazing. He is also funny and made sure all our transfers took place without any problems. Great holiday, lovely man.

It was our 40th wedding anniversary during the holiday and the recognition of this throughout the trip made this a very special holiday for both of us. Thank you

It was our 40th wedding anniversary during the holiday and the recognition of this throughout the trip made this a very special holiday for both of us. Thank you.

EXCELLENT HOTELS IN SIGIYRIA, KANDY AND BENTOTA.
1ST RATE ROOMS, SERVICE AND STAFF IN ALL 3,

Would like to have spent more time in first hotel as very tired after journey and it was in a beautiful place but we had no time to enjoy it.
All staff and the service in all hotels were great.

Excellent tour and local staff are great

all to a good standard apart from the service in the restaurant at governors hotel, mount lavinia .for a prestigious hotel this was somewhat of a let down.

All the hotels were first class.

All hotels were absolutely spotlessly clean, food was good and staff friendly. Lovely visits.

In the main the hotels were very good with a good choice of food and comfy beds! The beach stay hotel was very good except that because the air conditioning was on 24\\7 the rooms felt damp and sometimes had an unpleasant smell. all they needed was a good blow through of fresh air - maybe whilst being cleaned by the hotel staff. Otherwise a lovely stay.

The executive chef, Aloysious at the Hotel Suda Araliya is excellent!

All the hotels were exceptionally good. The service was good and the food very enjoyable. We couldn't fault anything.

All hotels were first class and beyond our expectation. The staff and service was fantastic.

All hotels during the escorted tour were first class in every way. Fantastic rooms and facilities, excellent choice of food at all meals.

Our second visit to this hotel and they have made a lot of improvements. Most rooms have been upgraded but the best thing is the great, friendly staff. Rooms are large and cleaned everyday with clean sheets, towels etc. We shall certainly return for another relaxing holiday.

Hotel staff were excellent.
We had to fly home 3 days early due to illness at home, the hotel staff were very helpful.