A visa (Tourist Card) is required for entry into Cuba. British passport holders will need to obtain a tourist card for travel to Cuba. We work closely with The Travel Visa Company who will be able to arrange your visa for you on your behalf. Please call them on 01270 250 590 and quote Mercury Holidays. The cost of the visa is £39 per person. The visas take around 10 working days to issue and are only valid for 2 months from the date of entry. We therefore recommend that you apply for your visa 8 weeks before travel. However, please be aware that your passport will be required for the application so make sure that you will not need it during this time. Alternatively, you can visit the Embassy of Cuba in London: 176 High Holborn, London, WC1V 6PA. Your passport must be valid for at least 2 months after departing from Cuba. Visa requirements are subject to change and obtaining a visa is the responsibility of the traveller and not Mercury Holidays. We recommend you check with your destinations' Tourist Board or Embassy prior to departure for the most up-to-date guidelines regarding visas and passport validity.
We strongly recommend that you and all members of your party are suitably insured as soon as you book your holiday. It is a condition of booking that you must have suitable travel insurance. It is important that you purchase travel insurance that suitably covers your participation in whatever activities you may undertake at the time that you make your booking. To assist you with this, we have arranged travel insurance in partnership with Holiday Extras. To arrange your travel insurance with Holiday Extras, please call 0800 781 4237 and quote 'WK830' for preferential rates. Please ensure you provide us with the name of your insurer, policy number and their 24 hour emergency contact number as soon as possible. Mercury Holidays will not be liable for any costs incurred by you due to your failure to take out suitable travel insurance from the date of booking.
If booking more than 10 weeks before departure a deposit of €300pp will need to be paid at the time of booking with the full amount payable at 10 weeks prior to departure. The deposit applies to adults and children. If you are within 10 weeks of travel then the full balance of the holiday will be payable.
Your flight to Havana is with British Airways/Iberia (via Madrid) departing from London Gatwick. Final flight details will be confirmed on your final documentation which will be sent to you approximately 10 days before departure. Each passenger is entitled to 23kg of hold luggage and one piece of hand luggage not exceeding 10kg and with maximum total dimensions not exceeding 115cm (56cm x 36cm x 23cm). If you wish to take additional luggage you will need to pay extra at check-in.
IMPORTANT: Please note that final flight details will be confirmed on your final documentation which will be sent to you approximately 10 days before departure. A printed E-ticket is no longer required at check-in, all you need to do is present your passport to the staff at the desk and your boarding pass will be given to you.
Health and Vaccinations
It is your responsibility to check any health and vaccination requirements applicable to your booked arrangements. We can only provide general information about this. Health and hygiene facilities and disease risks vary from country to country. You should take health advice about your own needs as early as possible and in good time before your departure. Sources of information include; www.fco.gov.uk, http://travelhealthpro.org.uk/, www.hpa.org.uk, your General Practitioner or a specialist clinic.
This tour is accessible to most people with a good level of fitness and normal mobility. It involves climbing of steep stairs and getting on and off coaches and boats. This tour is not suitable for anyone with walking difficulties.
The minimum number of travellers in your group will be 9, and the maximum will be 40. If in the unlikely event there are less than 10 people booked on your tour date, you may be asked to change to a different date. A full refund will be made available to you should this alternative not be suitable.
This is a fully escorted tour, meaning that you will be met on arrival by your national guide who will remain with you for the duration of your trip. You will also be joined by a local guide in each of the cities which you visit, ensuring that you have first-hand knowledge at all times.
There is currently a two-currency monetary system in Cuba: the Cuban Peso (CUP) and the Cuban Convertible Peso (CUC). The most used of these by tourists is the Cuban Convertible Peso (CUC). Cuban currency is not traded internationally so you cannot buy it in advance before you travel. You will be able to buy local currency when you arrive in Cuba. We recommend you avoid taking US dollars to exchange in Cuba as they are subject to an additional 10% tax. The best currency to take is either Euros or Sterling (in small denominations) since these are the most common major currencies and the exchange rates are generally quite reasonable. The notes should not be damaged as some places will refuse them if they are not in perfect condition. There will also be cash machines available throughout the tour in major cities where you will be able to withdraw money in the local currency. However, it is not recommended to rely on them as your sole source of funds as cash machines do not always work and may not be available in the more remote locations.
You will need to take some extra money with you to cover any personal purchases, such as souvenirs, laundry and extra drinks and snacks. Approximately £300-£400 per person will be sufficient for the duration of the tour.
Tipping is at your discretion; however, we would recommend approximately £28 per person for the duration of your tour. For any accompanying guides, we suggest approximately £3 per person per day and for the driver, we suggest approximately £1 per person per day. All tips will be collected by your guide at the beginning of your tour for your convenience. Tips are accepted in the local currency; however, it is asked that if you do not tip in the local currency and pay only with notes, as coins cannot be exchanged.