For UK citizens a visa for Vietnam is only required for stays longer than 15 days or for multi entry visits. This is soon to change to 45 days from the 15th August. You can apply for an e-visa online at https://evisa.xuatnhapcanh.gov.vn. Alternatively, we work closely with The Travel Visa Company who will be able to arrange your visa for you on your behalf. Further advice should be sought from the applicable tourist authority for other nationalities and for general queries. We strongly advise you check your destinations' Tourist Board or Embassy for the most up-to-date guidelines regarding visas and passport validity. This visa information is a guide line only and is subject to change; up-to date information regarding the process and fees will be advised at the time of calling the Travel Visa Company.
Cambodia: If you have booked the Temples of Cambodia extension following your tour, you will need to purchase a visa for Cambodia which can be purchased on arrival. The cost of this is approximately USD $30 per person and you will be required to bring a passport photo with you as well. Please note that you will need to have at least one completely blank page in your passport for the Cambodian visa to be issued.
Cambodia and Hanoi extensions: If you have booked the Cambodia, or Hanoi, extensions following your tour, you will need to purchase a single entry visa for Vietnam. You can apply for an e-visa online at https://evisa. xuatnhapcanh.gov.vn. Alternatively, we work closely with The Travel Visa Company who will be able to arrange your visa for you on your behalf. Please call them on 01270 250 590 and quote 'Mercury Holidays'.
We strongly recommend that you and all members of your party are suitably insured as soon as you book your holiday. It is a condition of booking that you must have suitable travel insurance. It is important that you purchase travel insurance that suitably covers your participation in whatever activities you may undertake at the time that you make your booking. To assist you with this, we have arranged travel insurance in partnership with Holiday Extras. To arrange your travel insurance with Holiday Extras, please call 0800 781 4237 and quote 'WK830' for preferential rates. Please ensure you provide us with the name of your insurer, policy number and their 24-hour emergency contact number as soon as possible. Mercury Holidays will not be liable for any costs incurred by you due to your failure to take out suitable travel insurance from the date of booking.
If booking more than 10 weeks before departure a deposit of €300pp will need to be paid at the time of booking with the full amount payable at 10 weeks prior to departure. The deposit applies to adults and children. If you are within 10 weeks of travel then the full balance of the holiday will be payable.
All flights are operated by Vietnam Airlines. Baggage allowance (per person): Each passenger is entitled to 23kg of hold luggage.
Hand luggage: One piece of hand baggage and one accessory not exceeding 12kg total weight for both. The total dimension of one hand baggage item must not exceed 115cm (56cm x 36cm x 23cm). The total dimension of one accessory must not exceed 40cm x 30cm x 15cm. Should you wish to take additional luggage you will need to pay extra at check-in.
IMPORTANT: Please note that final flight details will be confirmed on your final documentation which will be sent to you approximately 10 days before departure. A printed E-ticket is no longer required at check-in, all you need to do is present your passport to the staff at the desk and your boarding pass will be given to you.
Health and Vaccinations
It is your responsibility to check any health and vaccination requirements applicable to your booked arrangements. We can only provide general information about this. Health and hygiene facilities and disease risks vary from country to country. You should take health advice about your own needs as early as possible and in good time before your departure. Sources of information include; www.fco.gov.uk, http://travelhealthpro.org.uk/, www.hpa.org.uk, your General Practitioner or a specialist clinic.
This tour is accessible to most people with an average level of fitness and normal mobility. It involves full days of sightseeing, often on foot, and includes some climbing of stairs and getting on and off coaches and boats. This tour is not suitable for anyone with walking difficulties.
The minimum number of travellers in your group will be 10, and the maximum will be 40. If in the unlikely event there are less than 10 people booked on your tour date, we will endeavour to reduce any disruption to your holiday and try to operate your tour with lower passenger numbers. If we are not able to operate your departure date then you may be asked to change to a different date and a full refund will be made available to you should this alternative not be suitable.
This is a fully escorted tour, meaning that you will be met on arrival by your national guide who will remain with you for the duration of your trip. You will also be joined by a local guide in each of the cities which you visit, ensuring that you have first-hand knowledge at all times.
The currency in Vietnam is the Vietnamese Dong, known as VND. You can exchange your currency in Vietnam, however, US Dollars are widely accepted in Vietnam should you wish to keep an alternative currency on you. The currency in Cambodia is the Cambodian Riel, known as AHR. You can exchange your currency in Cambodia, however, US Dollars are widely accepted in Cambodia should you wish to keep an alternative currency on you.
You will need to take some extra money with you to cover any personal purchases, such as souvenirs, laundry and extra drinks and snacks. Approximately £100 - £200 will be sufficient for the duration of the tour, depending on how much of a bargain-hunter you are!